Reservation request form

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PROFESSIONAL ADVISER RESERVATION REQUEST FORM
ARRANGING A RESERVATION IN OUR PLANS / PLAN OPTIONS
We operate with a robust process for agreeing, confirming, managing and fulfilling reservations with professional adviser firms. It is important that professional adviser firms who wish to arrange reservations in our plans / plan options for their clients are aware of, understand and agree to our reservation process - this is a requirement under our Professional Adviser terms of business ('ToB').

If your firm is familiar with our reservation process and you wish to arrange a reservation in our plans / plan options for your firm's clients, please complete and submit the reservation request form below to provide us with the basic details of the reservation wanted.

Our business development and operations team are available to assist with the reservations process at any point, if helpful.

If your firm is not familiar with our reservations process, please see our 'About reservations' page and let us know if you would like to discuss our plans and our reservation process.
- Please click here if you would like more information about reservations
Reservations are an important aspect of the way that the structured products sector and plan managers and professional advisers operate.

As a plan manager, we always do everything we can to keep the offer periods for our product suite open until the scheduled close dates, with the interest and aim of accommodating all applications to invest in our plans from professional advisers' clients.

However, there are various factors which can affect a plan manager's ability to keep offer periods for structured products open, including stock market conditions during offer periods.

In scenarios where we need to close an offer period for a plan / plan option early, we typically try to offer follow on plans / plan options for professional advisers to use, either a a 'Part 2' of the same product suite issue, or as a subsequent issue of our product suite when it is launched.

Where we have to close an offer period early due to stock market conditions, the terms of any follow on plans / plan options will usually be lower, reflecting the changes in stock market conditions which meant we were unable to keep the previous issue open until the end of the offer period.

With these points in mind, we offer professional adviser firms the opportunity to arrange reservations with us, so that their clients should be able to access a particular issue of our product suite and secure the terms of specific plans / plan options.

Arranging reservations is good practice, which can be beneficial for professional advisers and their clients:

Professional advisers can confirm availability of a specific plan / plan option, for specific clients to invest specific amounts: this can be particularly important if the pricing environment is challenging and / or if dealing with a significant number of clients and / or significant investment amounts.

Reservations can assist us in managing the available assets and pricing / terms for our plans / plan options throughout their offer periods: this can help us in our interest and aim of accomodating all professional adviser's clients and investment applications into our plan.

It is pertinent to highlight a little more about the way that structured product plan managers and structured product offer periods operate:

As explained, stock market conditions and other factors during an offer period may mean that it is difficult and sometimes simply not possible for plan managers to keep offer periods for structured products open until the scheduled offer period close dates, meaning that offer periods for structured products can occasionally close early.

However, what many plan managers are slightly less forthcoming in explaining is that if stock market conditions can deteriorate during an offer period, such that it is difficult to maintain the terms of a product suite, clearly there can also be circumstances when the opposite applies: there can be times when stock market conditions may improve during an offer period, such that it could be possible to improve the terms of structured products for investors.

Our unique 'Stated terms or better' pledge is designed to operate in such circumstances, allowing us to improve the terms of our plans above the terms stated in plan brochures, if stock market conditions and other factors during an offer period mean that we can do so.
The process of agreeing, arranging, confirming, managing and fulfilling reservations is important.

When we agree reservations for professional adviser firms, we contractually and financially commit to arranging the necessary assets for the plan / plan option, with the issuing / counterparty bank, to match the reservation request, at the point that we agree it.

If the reservation is subsequently unfulfilled (i.e. if a professional adviser firm's client(s) does not want to invest in the plan / plan option as per the agreed reservation, and / or if there is any shortfall) we may incur financial losses - which can be significant - in 'unwinding' the reserved assets.

The risks of reservations for us as a plan manager generally increase - and our ability to mitigate them generally decreases - the closer that we get to the end of offer periods.

Because of the financial risks involved, we therefore reserve assets on a 'best efforts' basis - and in exceptional circumstances we retain the right to amend and / or cancel reservations (and reject clients' applications), if necessary.

Completed applications and funds for investments must be submitted to our plan administrator and proceed within the timelines agreed and within the deadline for the offer period.

If your client is investing through a platform, the instructions may need to be given to the platform several days before this deadline.

It is, therefore, mutually beneficial if investments in respect of reservations can be completed as soon as possible after reservations are agreed - and as early as possible in offer periods.

Our process for agreeing, arranging, confirming, managing and fulfilling reservations

We operate with a robust process for agreeing, arranging, confirming, managing and fulfilling reservations with processional adviser firms. It is important that professional adviser firms who wish to arrange reservations in our plans / plan options for their clients are aware of, understand and agree to our reservation process - this is a requirement under our Professional Adviser terms of business.

Step 1: Carefully agree and arrange reservations with us: Professional adviser firms should carefully identify the clients and amounts that they wish to arrange reservations in our plans / plan options for. An online request form to arrange a reservation, providing us with the basic details of the reservation wanted, should be submitted. Our business development and operations team are available to assist with the process at any point, if helpful.

Step 2: Confirmation of agreed reservations provided by us: A member of our business development and / or operations team will aim to make contact in response to all reservation requests promptly, to discuss requests in more detail and to agree, arrange and confirm reservations.

Step 3: Managing and fulfilling reservations, providing regular updates and good communication: After a reservation is agreed, arranged and confirmed, professional adviser firms should seek to manage and fulfil the reservation as agreed, including providing regular updates and communication for us throughout the offer period.

Informing us of any unexpected changes at the earliest opportunity

Our experience of arranging and managing reservations with the professional adviser firms we work closely with evidences that carefully agreed reservations are fulfilled 100% of the time, with only minor exceptions to this. In instances where agreed reservations aren't subsequently fulfilled, our experience is that these are typically caused by unexpected client or administration issues.

In order to ensure that our reservation process is as efficient as possible, minimising the financial risks involved, we require professional adviser firms to familiarise themselves with our process and work closely with us throughout the process of managing and fulfilling the reservation.

It is important that professional adviser firms inform us of any unexpected changes which may mean that an arranged reservation may not be fulfilled at the earliest opportunity, to enable us to try to take action to rearrange the reservation and / or try to mitigate any financial loss which may result from the reservation not being fulfilled.
Please click here to see our professional adviser terms of business 'ToB'.
PROFESSIONAL ADVISER DETAILS: SECTION 1
Please provide your firm's name, your name and contact details:
Professional adviser firm name*
Individual contact name*
Telephone number*
Email address*
INVESTMENT DETAILS: SECTION 2
Please indicate the amount that you would like to reserve and the number of clients for each of our plans / plan options below. Please leave any plans / plan options where you do not wish to arrange a reservation blank.
LKO1
LKO1: Amount to reserve
LKO1: Number of clients
LKO2
LKO2: Amount to reserve
LKO2: Number of clients
LKO3
LKO3: Amount to reserve
LKO3: Number of clients
LGKO
LGKO: Amount to reserve
LGKO: Number of clients
LIP1
LIP1: Amount to reserve
LIP1: Number of clients
LIP2
LIP2: Amount to reserve
LIP2: Number of clients
Are there any platforms involved?
Any other comments:
THANK YOU
Thank you for completing this reservation request form. Please submit the form to us.

A member of our business development and / or operations team will aim to make contact with your firm promptly, to discuss your request in more detail and to agree and confirm your reservation.

Do please contact us directly if you require any assistance immediately.
- For office use only
Phone
This field is for validation purposes and should be left unchanged.

ARRANGING A RESERVATION IN OUR PLANS / PLAN OPTIONS

PROFESSIONAL ADVISER DETAILS: SECTION 1

INVESTMENT DETAILS: SECTION 2

THANK YOU